Can I book my apartment on the website?
Yes, you can book your apartment non-stop via our website. You will receive a confirmation e-mail immediately.
Are the availabilities on the website up-to-date?
Yes, the availability is always up-to-date.
What is the latest date that I can ask for a cancellation insurance?
If you wish to add cancellation insurance after making the reservation, you can do so up to 15 days before departure. In order to add cancellation insurance to you booking, please contact us at firstname.lastname@example.org.
Is there any booking confirmation that I need to show when I check in?
You will receive a voucher via e-mail 1 day before your arrival. Please show the voucher to our colleague at the reception.
Is there a reception? When is it open?
Yes, at the entrance of the village in the Alpenhotel Marcius. Opening hours: 4 p.m-8 p.m.
What time can I check in?
The check-in period is from 4 to 8 p.m, when our guests can personally get the key from the reception of the Alpenhotel Marcius at the entrance of the village.
Until what time do I have to leave the apartment?
We kindly ask you to leave your apartement until 10 a.m. on the day of departure.
Is there free Wifi in the apartments?
Yes, in all of them.
Should we bring snow chains?
Yes, you should definitely have snow chains in you car in case you need them. Putting them on the tires might be obligatory in Austria in periods of heavy snowing in the winter.
What type of mattresses are on the beds?
We provide hard-surface mattresses for the firm support of the spine, with thin, removable memory foam mattress toppers for the comfort of the ones who like sleeping on the side or stomach.
Are all of the apartments equipped with a sauna?
Yes, they are.
What kind of options are there for catering?
You can order halfboard in the central building.
What is the average electricity cost if the sauna is used in the apartment?
The average electricity bill for one night is €5-€8 depending on the size of the apartment and the amount of time the sauna is being used.
Does the receptionist speak English?
Yes, our receptionist speaks English and German.
Where can I park?
You can park in front of the central building.
Are the apartments really next to the slopes?
Yes, the apartments are next to the ski runs.
Can I buy my ski pass at the reception?
No, you can buy ski passes at the ski lifts.
What kind of ski passes can I buy?
You can find the available ski pass types here: Ski passes in Nassfeld >>
Where can I rent my ski equipment?
You can find more information about ski equipment rental in Nassfeld here.
Is there a ski school in Nassfeld?
You can find more information here.