Can I book through the website?
 

Yes, you can book your apartment non-stop via the website. You will receive a confirmation e-mail immediately.

Are the availabilities on the homepage up-to-date?

Yes, the availability is always up-to-date.

Till when can I ask for a cancellation protection insurance?

We have to receive the names of the travellers at the latest 14 days before arrival for a valid insurance.

What kind of a document shall I take to the reception?

2 weeks before arrival you will receive a voucher via e-mail. Please present this voucher our receptionist.

Is there a reception? When is it open?

Yes, we have a reception. Opening hours: from 8 a.m. to 10 a.m. and from 4 p.m. to 6 p.m.

What time can I check in?

The check-in time is from 4 to 6 p.m.

Till when do I have to leave the apartment?

We kindly ask you to leave the apartements until 10 a.m. the latest.

Is there free Wifi in the apartment?

Yes, in all of them.

Should we take snow-chains?

Yes, you should definitely have snow-chains in you car.

Is there a sauna in all of the apartments?

Yes, we have a sauna for two persons in all of the apartments.

What kind of options are there for catering?

You can order halfboard in the central building.

Does the receptionist speak English?

Yes, our receptionist speaks English and German.

Where can I park?

You can park in front of the central building.

Are the apartments really next to the slopes?

Yes, the apartments are next to the ski runs.

Can I buy the ski passes at the reception?

No, you can buy the ski passes at the ski lifts.

What kind of ski passes can I buy?

You will find all of the ski pass types under the following link Ski passes in Nassfeld >>

Where can I rent my ski equipment?

About ski equipment rental in Nassfeld you can find more information >>

Is there a ski school in Nassfeld?

You can find here more information.